Returns

We understand that sometimes you change your mind or decide that you no longer need the order. Please note our returns policy:

• • ALL returned Items must be in the original packaging, which needs to be in as new condition, cracked, broken or defective boxes will be considered used.
  • Used items will not be refunded due to hygiene reasons (unless defective).
  • Items must be returned within 14 days of date of delivery.
  • Items sent in error will be fully refunded including shipping.
  • Customers who purchase multiple items of the same item must contact us directly before receiving a refund.
  • We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. You should receive a confirmation email when this is done. After this, it may take up to another 7 days for the money to get back to your payment method, as this depends on the banks' processes. At certain times of the year, such as Christmas and public holidays, the processing time may be longer.